The Friday Five, Blogs That Matter – November 21, 2014

Blogs of Note for the Week Ending November 21, 2014

5 blogs that matterEvery day I learn something that advances my leadership knowledge and competency. Here are quotes from 5 blogs that got my attention this week. I don’t benefit from reposting any of these posts. Sometimes, I don’t even know the writer. However, I do read and personally grow my knowledge by reading posts that challenge my thinking and get me to think outside my old paradigm. It’s not important that you agree with any of these writers. It’s only important that you think. I hope you will find some new sources of inspiration with these posts. Here’s the next group of 5 in the series:

Mike Figliuolo

How much of your team’s work is a waste of time?

Mike FigliuoloOur reader poll today asks: How much of your team’s work is irrelevant or a waste of time/efficiency?

– Less than 5%: 15.5%

– 6% to 15%: 33.04%

– 16% to 25%: 31.14%

– 26% or more: 20.32%

Stop doing stupid stuff. More than 50% of you believe you’re wasting more than 15% of your team’s time on irrelevant work. More than 20% of you said it’s 25% or more of your time.

Read the post…

 

 

Debra Dickerson

The Power of Gratitude

Debra DickersonThanksgiving is hands down my favorite Holiday.  It is the only holiday that does not require buying other people gifts, it is celebrating and being grateful for the gift of family, friends, and phenomenal grub!  Being thankful has become part of my every day routine.  The first thing I do in the morning is thank God for everything that I have and do not have.  That is how I get the gratitude ball rolling.  Starting my mornings off this way helps me to put everything in perspective, like a daily priority check.  So, how does gratitude make you a better, more effective, more engaging leader you ask?  Great question!  We will get to that shortly.

Take a few minutes and think about all the leaders that you have worked for or watched.  How many led with gratitude?

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Lisa Ford

Create a customer experience that builds loyalty

Lisa FordIn the best of all worlds, happy customers mean loyal customers. Loyal customers talk, create buzz and can be an advocate that leads to more customers. Customers want an exceptional experience and will quickly switch to another company to get that experience. Average and mediocre will be your ticket to customer loss.

In a recent survey carried out by Forrester Research, 76% of executives said they want to differentiate with a customer experience. However the majority of the same executives state that no clear strategy or budget have been created to support this goal. How can you stand out from the crowd and move from intention to delivery?

Get started with these strategies:

  1. Allow team members to use common sense and discretion. Do you have enough data at the fingertips of everyone so this is a reality?

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Page Cole

Show Deference Or Make A Difference?

Page ColeDeference – “respectful submission or yielding to the judgment, opinion, will, etc., of another.”

Make a Difference- “to cause a change in one’s situation, circumstances or course of action.”

Is one better than the other?  More right?  More noble? Of course one is a better choice than the other.  “Which one?”, you ask.  BOTH.

Being a dynamic and successful leader doesn’t mean you are always right, nor does it mean you always get your way.  The wise leader understands that there are times when he or she needs to walk their own ideas back in deference to the ideas or input of their team.

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Michael Hyatt

12 Surprising Ways to Use Evernote You Might Not Have Considered

Michael HyattI have been using Evernote since early 2008, when it was still in private beta. Since then, it has truly become my digital brain.

Evernote is one of those rare apps I can’t seem to outgrow. I am always finding new uses for it.

In this post, I want to share twelve ways to use Evernote you might find useful, and perhaps, even surprising.

  1. Keep your medical records. I keep my doctors’ names and contact information, medications and vitamins, surgeries and illnesses in a single note. This comes in handy whenever I go to a new doctor.
  2. Record your license plates. I don’t need this information often, but…

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Hugh Ballou

The Transformational Leadership Strategist TM

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